Your Android device, which you use to follow classes on one of our courses (mobile phone, tablet, PC) during daily use (browsing websites and using various applications) caches files via the server and web browser that you specifically use. Uncleaned cache, in addition to taking up working memory space, also affects the device's slower operation.
Understanding the problem:
Each application creates a certain amount of cache data and cookies (files that websites create when you visit them), which you can and should easily delete as needed.
In addition to cache memory, browsing history on the web browser (site visit history) also accumulates over time. Regularly deleting your browsing history not only frees up space on your device, but also improves privacy and reduces the possibility of errors when loading the latest versions of sites, including our educational platforms.
How to solve the problem:
If your device has an integrated memory cleaner, set it to clean the cache regularly or do it manually at least once a week.
It is also recommended that you delete your browsing history from time to time in your browser settings.
Cache not cleared, as well as raw browsing history on the web browser you use, may affect the inability to reproduce some of our video books or recordings of lessons from grammar and conversation courses.
Zoom platform, which we use as a service for this purpose (posting recordings), may ask you to confirm certain options several times (user account for example). It is an indication that your cache memory is overloaded, cookies have not been cleared and your web browser history is too full.
After clearing cache and browsing history:
Please note that after clearing cache, cookies and browsing history, certain settings on websites may be deleted. For example, if you were logged in, you will need to log in again. Therefore, it is recommended that you remember your usernames and passwords or write them down before deleting them.
Some sites may run slower after the first reload.
Recommended apps:
There are a number of memory cleaning apps on the Google Play Store, such as Clean Master, Ccleaner, and Wise Disk Cleaner. These apps are easy to use, free to download in the basic version, and can significantly improve the performance of your device.
Please follow these instructions regularly in order to use all the resources of our Premium Plus service smoothly.
We are happy to be at your disposal for all your questions. If you have certain questions about the software, a problem with the device you are using, our team is here to help you. Technical support is an important part of our service.
Thank you for your trust!
