Welcome to Mystore Zoki German language school! To enjoy our live chat classes through the Zoom app, follow the steps below to install and access the classes.
1. Installing the Zoom app
On your computer (Windows/macOS):
- Visit the official Zoom download page: https://zoom.us/
download - Click the button Download under the "Zoom Client for Meetings" section.
- Once the download is complete, open the file and follow the installation instructions.
- After installation, launch the application.
On your phone or tablet (Android/iOS):
- Open Google Play Store (Android) or App Store (iOS).
- In the search, type "Zoom" and select the "Zoom Cloud Meetings" app.
- Click the button Install (on Android) or Geth (on iOS) and wait for the app to install.
- Open the app after installation.
2. Access to live classes via Zoom
After you install the Zoom app, you can access your live classes as follows:
- Sign in to the Zoom app using your Zoom account (if you don't have one, you can register for free).
- Visit our Discord server for the corresponding level you previously applied for (A1.1, A1.2, B1.1, etc.).
- On each Discord server, within the section "Access Live Lessons", you will find a specific link to access Zoom for that level. Each level has its own unique Zoom link, meeting ID and kencode.
- Click on the Zoom link, which automatically takes you to the appropriate Mystore Zoki Zoom classroom.
- Enter Meeting ID and Kencode if necessary. This information will be displayed with a link on the Discord server, as well as in the email you receive from us when you register on the Mystore Zoki Discord server.
- When you have entered all the required information, click the button Join and join the classes.
3. How to discreetly contact the lecturer during class
During live classes, it is important to communicate with the lecturer in a way that does not disturb other participants. Here are some tips on how to ask a question or ask for help without interrupting the flow of class:
- Raising your hand: If you want to ask a question or ask for help, you can use the option "Raise Hand" in the Zoom application. This is a discreet way to show the lecturer that you want to join in without disturbing the rest of the group.
- On your computer: Click the button "Reactions" in the menu below and select "Raise Hand".
- On your phone or tablet: Click on "Sea" (three dots) and select an option "Raise Hand".
- Chat function: If you don't want to interrupt the conversation, you can ask a question or comment via company. Write to the lecturer or to the whole group, depending on what you want to share. Lecturers usually monitor the chat and answer questions when possible.
- Private messages: If you have a question that is specific to you, you can send private message to the lecturer via Zoom chat, without disturbing other students. To do this, select the lecturer's name in the "To" option when sending a message.
- If you have technical problems: If you encounter technical problems, such as sound or camera problems, we recommend that you first try to solve the problem using basic options such as turning the microphone or camera off and on again. If that doesn't help, contact the instructor via private message or chat to let them know about the problem.
Tips:
- We recommend that you install the Zoom app before classes start to avoid delays.
- Make sure you have a stable internet connection so that your lessons are as effective as possible.
- If you have access problems, please contact us via Discord, Viber / Wapp call or email and we will be here to help you.
